PRIVACY NOTICE
This privacy notice informs you how we collect and use any personal data you provide when you engage with this service. It details your rights and responsibilities according to the General Data Protection Regulations in the processing of your personal data. This policy is reviewed annually and will be updated/amended if necessary. If you have any questions about data protection, please contact Tom Bucknall at tom@bucknalldesign.co.uk
1. What Types of Information We Hold
We collect and process the following personal data which is necessary for Architectural Services and to ensure we am providing a safe practice:
Your contact details.
Information about property including covenants and easements, if appropriate, Information about your property’s planning history.
Your bank details if you make payment for work via bank transfer
2. How We Obtain Your Information
We obtain your contact details when you make an initial enquiry by completing the contact form on my website or contact me by phone/email. Further contact details are provided by email once you have agreed to engage our services. Other personal data is provided by you verbally during meetings/ phone calls.
3. Why We Require Your Information
We collect personal data to enable us to tailor the architecture and design to your needs and to provide appropriate recommendations to you. It is standard practice for architects to take content notes after meetings, which help aid the process.
4. The Lawful Basis for Processing Your Information
‘Contract’ is the lawful basis by which we collect and process your information, because your data is necessary for us to provide the service you are contracting us for. After you agree to engage our services, you will be sent a contract / scope of services that outlines the terms and conditions under which the services are provided. If we need to share your personal data to protect someone’s life, (see point 5), the lawful basis for this is called ‘vital interests’.
5. What We Do With Your Information
All data collected by us is treated as confidential information. We may discuss some of your information with other members of the design team, which is a necessary process for all architects. All other members of the design team shall be accredited by their respective statutory bodies and are therefore bound by the same GDPR regulations and confidentiality agreement that we adhere to. If an insurer or third party sponsors your architectural works, they may require confirmation of the contracts and/or progress reports. There are rare and exceptional circumstances, in which I may need to breach confidentiality, in line with my duty of care as an accredited professional. These circumstances are:
If we have concerns about your safety or the safety of another person in respect to your project, (example unsuitable existing structures).
If we are compelled to do so by a court of law.
If we require legal support for non-payment of fees
We shall always endeavour to discuss this with you prior to sharing any information.
6. How We Store Your Information
Emails: Emails sent to us or sent by us are processed and stored within a secure and end-to-end encrypted mailing system.
Electronic data: Stored in a secure Cloud storage, only accessible by Bucknall Design. All personal data is stored for 10 years from the date the work being completed / ended. All data is destroyed after this time period.
7. Your Data Protection Rights
You have the right to inspect some or all the data we have collected if you wish. If your works are sponsored by an insurer or third party, you will receive copies of any information we share with them, and will be sent to you by email.
8. How to Complain
If you have queries or concerns about the collection and processing of your data, please discuss them with us. If you feel unable to do so, or we cannot reach a satisfactory resolution, you have a right to complain to the Information Commissioners Office: www.ico.org.uk. and/or to the Architects Registration Board the ARB: https://arb.org.uk/
TERMS AND CONDITIONS
These terms and conditions apply to your use and viewing of this website and your use of such indicates your acceptance of the terms and conditions set out herein. If you do not agree to these terms and conditions you must not use this website. We may update and/or revise these terms and conditions at any time without notice. You are responsible for reviewing these terms on each occasion that you revisit our site and if you continue to use our site after changes are made you are deemed to have accepted them. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of our site.
Intellectual Property
The design of this website and its content is ©Bucknall Design Ltd and all rights are reserved. Nothing in this website should be taken as conferring any licence or right to use any trademark displayed on this website without the prior written approval of the trademark owner. You may print off or download content as permitted under the fair dealing provisions of the Copyright Designs and Patents Act 1988 (as amended) for the purposes of viewing it on your computer, research for non-commercial purposes, private study, criticism, review and news reporting, provided that you do not alter it in any way and acknowledge us as the source of the content and the copyright owners. All other use or copying of any of the contents of this site, other than as expressly permitted by us or permitted by law, is prohibited.
Content of this site
We have made commercially reasonable efforts to check for viruses on our site. We have also endeavoured to ensure that the information on or available via this website is correct, not misleading and secure. However, it is possible that the information is out of date, incomplete, inaccurate or has been tampered with by third parties and we give no warranties, express or implied as to its integrity, completeness or accuracy. The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. These links are provided solely as a convenience to you and not as an endorsement by ourselves of the contents on such third-party websites. As we have no control over such sites and resources, you acknowledge and agree that Bucknall Design Ltd is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from submissions. You further acknowledge and agree that Bucknall Design Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. If you decide to access linked third-party websites, you do so at your own risk. Any concerns regarding any external link should be directed to its respective site administrator or webmaster. Links to this website are permitted, although we reserve the right to withdraw such permission at any time, and provided that links are only made to the home page of this website.
Statutory Information
Bucknall Design Ltd is a company registered in England and Wales number 13579829. Our registered offices are located at Kemp House 160 City Road, London, EC1V 2NX, UK
General
Your statutory rights are not affected by these terms of use. The failure to exercise or delay in exercising a right or remedy provided by these terms of use or by law does not constitute a waiver of other rights or remedies. These terms and the use of this website and its content shall be governed by and construed in all respects in accordance with English law, and you agree to submit to the non-exclusive jurisdiction of the English courts.
